About Us

We’re here to make upgrading your mobile phone easy.

If you’re an EE customer and you want to upgrade your phone, you’ve come to the right place. Simply fill out your details in our upgrade checker and we’ll let you know if you’re ready to upgrade.

If you’re successful, you can upgrade straight away by proceeding to our store. Alternatively, you can call our friendly and knowledgeable customer service team, who are here to help you through every step of your upgrade and make that process as smooth as possible.

If you’re not yet eligible for an upgrade, don’t worry. We’ll let you know as soon as you are, so that you can get hold of a new handset as soon as you can.